It's almost as if for one bad thing said it far outweighs all the nice things that have ever been said to you and you seem to need at least 10 good things said to you again to even begin to counter it.
People say a lot of horrible things when they are angry or upset. And then apologise for it later.
But you can't help but think, deep down, that's what they really think of you and it was nothing but the truth that all came rushing out.